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RENOCanada, one of Canada's largest Bathroom and Kitchen Makeover chains enjoys an enviable reputation as a thriving "Canadian" organization. As specialists in our field, we offer our clients the opportunity to turn the house they have into the lifestyle they want.
Our lifestyle enhancements focus on bathroom, kitchen and basement improvements.
We provide unique opportunities to skilled and dedicated individuals. To support our continued growth we are currently interviewing and accepting applications for Makeover Specialists, Installation Technicians, Client Services & Support Staff.
We offer competitive wages and benefits.
If you would like to further explore these opportunities, email your resume to careers@renocanada.com.
You may also fax your resume to: 416-285-1825
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Quality Control - Installed Services Co-ordinator
Do you have a keen eye for quality workmanship? Are you organized and detail oriented?
If so, we need you!
Our installation department needs an on-site, quality control specialist. With the growing number of installed transactions in progress, we have created a new role for our recently expanded installed service offerings.
If you have experience in the home improvement industry and possess excellent interpersonal communication skills, this opportunity is for you.
We are looking for a quality control manager who can plan, organize, direct and control the installation process. This individual will need to plan, prepare work back construction schedules and supervise installation activities in real time environments.
KEY RESPONSIBILITIES:
- Be proficient in writing progress reports and liaison with the customer to enhance the "overall" installed experience.
- Find "deficiencies" and any other construction related issues and plan for the immediate remedy.
- Assist with the eventual completion and tidy up of the project and conduct an intensive 30 point inspection with the homeowner to ensure total customer satisfaction.
- Responsible for identifying and rewarding any team members that demonstrate great customer care and workmanship.
- Accounting duties will consist of keeping track of all accounting/collection activities. You will report to the comptroller for progress, benchmark and final payments and any other collection matters related to the renovation project.
This position is available immediately. Please forward your resume with salary expectations to the personal attention of the president at careers@renocanada.com.
RENOCanada thanks all applicants for their interest, however only those candidates under consideration will be contacted.
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Installation Technician - Renovation Contractor
You deserve to be paid top dollar!
Are you a professional renovator, installation contractor, tile setter? If you are - we need you!
We are expanding and we're over booked. What a good problem to have!!!!
If you are looking for long term job security, a chance to earn a great income and a source of endless amount of installation work, then you have found your new "home"
We have immediate openings in many of our inspiration centres located throughout the GTA for experienced, quality oriented renovators and installation contractors. This opportunity is ideally suited to industry experienced/professional renovators who have worked directly with customers in in-home environments.
We offer you the chance to earn higher than industry average income, and offer good workmanship performance incentives. We furnish you with company issued uniforms, transportation (truck), tools and everything else you need to excel at your career.
To learn more about this opportunity, please send your resume along with recent work experience/history, referral letters and/or testimonials together with a project portfolio (projects that you have completed). We're waiting for you!
This position is available immediately. Please send your resume to careers@renocanada.com.
RENOCanada thanks all applicants for their interest, however only those candidates under consideration will be contacted.
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Retail Plumbing Fixtures/Hardware Sales Representative
RENOCanada requires a Retail Plumbing Fixtures/Hardware Sales Representative at our Etobicoke Inspiration Center in the Dundas and Royal York area. We offer competitive wages and benefits.
To be considered for this opportunity, you need to have a minimum of 2 years retail selling experience, preferably in a plumbing/home improvement showroom environment. You must have knowledge of plumbing and hardware fixtures. You must also be able to work well within a team environment and independently as required and possess excellent communication skills, both written and verbal.
KEY RESPONSIBILITIES:
. Be proactive in procuring retail sales and assist sales team with customer inquiries and general administrative support
. Create purchase orders to maintain inventory, keep stock of inventory for the parts counter and manage shipping and receiving of products
. Upkeep and maintenance of retail department and displays
. Record clients interactions in database, attaching documentation when required
. Respond to clients inquires, including clarifying problems and applying analytical ability to resolve problems
. Demonstrate excellent customer service and follow up
. Cash balancing and reconciliation of registers
. Working knowledge of ACT database to schedule Service on Wheels (S.O.W.) jobs
. Complete appropriate shipping and tracking duties for retail and S.O.W.
This position is available immediately. Please send your resume to careers@renocanada.com.
RENOCanada thanks all applicants for their interest, however only those candidates under consideration will be contacted.
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Client Care Co-ordinator
RENOCanada, requires a: Client Care Co-ordinator - Administrative Support & Showroom Director for one of our inspiration centres. We offer competitive wages and benefits.
To be considered for this opportunity you need to have a minimum of 2 years retail selling experience, preferable in the home improvement category, possess excellent communication skills both written and verbal.
KEY RESPONSIBILITIES:
. Assist sales team with customer inquiries and general administrative support
. Receive incoming requests for in-home consultations and related support from customers via telephone, e-mail or fax
. Record clients interactions in database, attaching documentation when required
. Respond to clients inquires, including clarifying problems and applying analytical ability to resolve problems
. Will resolve the majority of calls upon first contact, if the call is complex or cannot be resolved within the defined timeframes, uses judgment to direct the call to the appropriate manager
. Liaise with General, Regional Managers or franchise operator to effectively solve customer concerns effectively and with a sense of urgency
. Demonstrate excellent customer follow up
. Generate detailed reports based on customer interaction with makeover specialist
. Analyze and generate reports based on trends or commonalities of the issues
. Provide reports for the executive team summarizing issues
. Make recommendations to improve processes
. Create and submit letters, vouchers, certificates, etc. as required
Position Available immediate starting range $30K.
Please send your resume to careers@renocanada.com.
RENOCanada thanks all applicants for their interest, however only those candidates under consideration will be contacted.
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Makeover Specialists
Fully qualified company supplied leads!
RENOCanada, one of Canada's largest Bathroom and Kitchen Makeover chains with Inspiration Centres located in the GTA Area, is looking for dynamic, self-motivated Makeover Specialists who possess excellent customer service skills.
The right candidate will be trained to design and sell upscale bathroom and kitchen makeover projects suited to our customer's needs and budgets. We provide fully qualified company leads and we pay our new sales force on a salary plus commission schedule. Experienced individuals have the potential to earn in excess of $100K yr.
Position requires evening and weekend hours and involves in-home sales presentations.
Contact careers@renocanada.com to schedule an interview.
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Inspiration Centre Sales Manager
Reporting to the principal dealer(s), you will be responsible for day-to-day supervision, management of the sales and installation team.
You will be responsible for the implementation of sales programs and achievements of sales targets; analysis and revisions and recommendations to enhance customer service (installed sales program); participation in recruiting and training of new hires and design and implementation of incentive programs as well as appropriate reporting to comptroller-retail operations.
You bring to this challenge a college/university diploma-degree from a business discipline; minimum 3 years industry specific experience, advanced computer skills as well as a proven track record in achieving sales targets.
This contract position guarantees a minimum 2-year term, renewable thereafter in the associate dealer program. In addition to a comprehensive salary/bonus package we offer profit share participation to the ideal candidate.
Apply your entrepreneurial skills with an industry leader and email your resume, with salary expectations, to careers@renocanada.com.
RENOCanada thanks all applicants for their interest. However, only those candidates under consideration will be contacted.
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Project Administrator
We are looking for a person with great inter-personable skills, ability to work unsupervised, fast learner, innovative. If you are a self starter, go getter and have a positive attitude, we offer you the following opportunity for quick advancement in a fast paced, consumer friendly environment.
Duties and tasks:
. Product procurement - ordering products specific to all renovation projects. Product ETA and related development.
. Matching of purchase orders to vendor invoices.
. Job costing analysis.
. Assist with sub trades needs.
. Renovation labour grid preparation.
. Renovation flow charts and scheduling.
. Maintaining e-mail and voicemail accounts.
Work Environment:
Some outside job/site, vendor visits are required
Hours of work:
8:30am - 5:00pm Monday to Friday, Occasional Saturday
Skills required:
. Affluent in English, French a definite asset (Mandarin/Cantonese preferred)
. Must have sufficient knowledge with Ms office programs such as Outlook-Email, Excel, Word, MS outlook, ACT Database and others.
. Able to work with and maintain a database client profile
. General understanding of custom products and building products
. Required background in the renovation industry.
. Ability to troubleshoot and take initiative to stream line procedures .
Education:
. College Diploma/Certificate or equivalent
. University Degree (brings you to top of list)
Renumeration:
TBN
Mid stream performance and remuneration evaluation after 6 months.
Email your resume to careers@renocanada.com.
RENOCanada thanks all applicants for their interest. However, only those candidates under consideration will be contacted.
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